Privacy Policy

Echo of Love
Effective Date: March/2026

1. Introduction

Echo of Love ("Echo of Love," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you use our website and services (the "Service").

By using Echo of Love, you agree to the practices described in this policy.

2. Information We Collect

We collect information in the following categories:

A. Information You Provide Directly

When you create an account or use the Service, we may collect:

  • Full name
  • Email address
  • Password (encrypted)
  • Billing information
  • Names and email addresses of invited contacts
  • Names of designated trustees
  • Text entries, audio recordings, videos, and photos
  • Biography content
  • Final messages and scheduled releases

B. Automatically Collected Information

When you access the website, we may automatically collect:

  • IP address
  • Device type
  • Browser type
  • Operating system
  • Usage data and interaction logs

This data helps improve performance and security.

C. Payment Information

Payments are processed through secure third-party payment providers. We do not store full credit card information on our servers.

3. How We Use Your Information

We use your information to:

  • Provide and operate the Service
  • Store and organize your content
  • Enable biography generation
  • Send invitations and scheduled messages
  • Verify trustee requests
  • Process billing and subscription management
  • Improve platform performance
  • Provide customer support
  • Comply with legal obligations

We do not sell your personal data.

4. Content Ownership

You retain full ownership of the content you upload, including text, photos, audio, and video recordings.

Echo of Love does not claim ownership of your content. We only store and process it for the purpose of providing the Service.

5. Data Sharing and Disclosure

We do not sell or rent your data.

We may share information only in the following circumstances:

  • With trusted service providers (cloud hosting, payment processors, email services)
  • When required by law or legal process
  • To protect the rights, safety, or security of users or the public

Content scheduled for post-death release will only be disclosed according to your specified settings and trustee confirmation process.

6. Post-Death Access Process

If a designated trustee requests access due to your passing:

  • Other trustees will be notified.
  • Access will only be granted upon confirmation according to your selected process.
  • Upon confirmation, scheduled messages and biography content may be released to selected contacts.

Echo of Love relies on trustee verification and cannot independently confirm death status.

7. Data Security

We implement modern security measures including:

  • Encryption in transit (SSL/TLS)
  • Encrypted storage where applicable
  • Access control mechanisms
  • Secure cloud infrastructure
  • Regular system monitoring

While no system is 100% secure, we take reasonable and industry-standard steps to protect your information.

8. Data Retention

Active Subscription:
Your data remains stored while your subscription is active.

Expired Subscription:
If your subscription expires, your data will remain stored for up to 12 months. After that period, it will be permanently deleted.

Post-Release Accounts:
After post-death release and fulfillment of scheduled actions, data retention may follow your selected preferences or default deletion policy.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Download your content
  • Withdraw consent

Requests can be made by contacting support at: privacy@myechooflove.com

10. Children's Privacy

Echo of Love is not intended for individuals under 18 years of age without parental or legal guardian consent.

We do not knowingly collect personal information from children under 13 in compliance with applicable laws.

11. International Users

If you access the Service from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.

12. Third-Party Services

Echo of Love may use third-party tools including:

  • Cloud storage providers
  • Email service providers
  • AI processing services
  • Payment processors

These providers are contractually obligated to maintain confidentiality and security.

13. Account Termination

You may terminate your account at any time. Upon confirmed termination:

  • Your access will end
  • Your content may be permanently deleted according to our retention schedule

14. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

Continued use of the Service after changes constitutes acceptance of the revised policy.

15. Contact Information

If you have questions about this Privacy Policy, please contact:

Echo of Love
Email: privacy@myechooflove.com
Website: https://myechooflove.com